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SAFE LIKE AT HOME

THE IMPORTANT THING IS YOU

Destination

Tenerife

Beverly Hills Heights

Hollywood Mirage

Palm Beach Tenerife

Beverly Hills

Check-In

Check-Out

Occupancy

2/0

Rooms

Adults

Children

Babies

Book

Feel safe at home, we want you to have maximum comfort!
We take care of you and we guarantee your safety!
At Excel Hotels we know that the health and well-being of our guests and employees are the most important.
Even before closing our establishments as decreed by the government, we were already working with our protocols for COVID-19.
We continue working so that when we open our doors and meet you again, you can leave your worries behind and connect with the destination of your choice and continue living unforgettable experiences with us.

SAFETY AND HYGIENE STANDARDS

We have developed a comprehensive plan to guarantee the safety and protection of our guests, employees and suppliers, following the guidelines of the WHO and the health authorities.

Our hotels are safe, as we apply strict safety and hygiene protocols in rooms, spaces and common areas, bars and restaurants, both in our hotels and with collaborating companies.

DOWNLOAD FULL PROTOCOL

WE ARE FLEXIBLE

We have relaxed our cancellation policy. If your reservation is between March 14 and June 30 and you have not been able to travel due to COVID-19, you will be able to take advantage of the benefits of the FLEXBOOKING rate

Contact our reservation center and we will facilitate the change of dates up to 12 months after the contracted entry date.

On the phone +34 922 788 040 (Monday to Friday from 8.30 a.m. to 5.30 p.m., GMT London). In the email: reservations@excelhotelsandresorts.es and we will respond as quickly as possible.

WEBAPP: WE DIGITIZALIZE YOUR ESSENCE

To minimize interaction and direct contact, we have our web app at your disposal so that you can check-in online and get support during your stay for any kind of incident.

We will update it so that you can access all our services in just one click.