Legal Notice


1.- Right to information

We inform you that the ownership of the Website through the domain: (hereinafter, the "Website"), belongs to EXCEL HOTELS & RESORTS, S.A. (hereinafter, " EXCEL "), with tax ID no. A – 38083101 and registered office at Calle Santa Rosa 5 (apartamentos Royal Palm, urbanización Oasis del Sur), Arona, 38650, Tenerife.

Those accessing and/or using the website are ascribed the condition of user, and as a result of said access and/or use, hereby accepts this Legal Notice.

The user (hereinafter, the "User") can contact EXCEL via the following email address:

2.- Use of the Website

The User accepts responsibility for using the EXCEL Website. The Website may provide access to a multitude of texts, graphics, drawings, designs, photographs, multimedia content, and information (hereinafter, the "Content") belonging to EXCEL or to third parties to which the User may have access.

The User undertakes to make appropriate use of the Content and Services offered through the Website and, by way of non-limiting example, not to use them to:

(i) Engage in activities that are illicit, illegal or contrary to good faith and the public order.
(ii) Cause damage to the physical and logical systems of the EXCEL Website, its suppliers or third parties.
(iii) Introduce or spread computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage.
(iv) Attempt to access, use and/or manipulate the data belonging to ONA HOTELS’ third party suppliers and other users.
(v) Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the Contents, unless you have authorisation from ONA HOTELS.
(vi) Delete, hide or manipulate the Content subject to intellectual or industrial property rights and other EXCEL or third party information identifying said rights included in the Content, as well as the technical protection devices or any information mechanisms that may be inserted into the Content.

EXCEL observes that the materials found on this website have been included for informational purposes only, and are therefore insufficient for making decisions or adopting positions in a specific case.

The User must bear in mind that the materials on this website may not reflect the most recent legislative or jurisprudential status on the issues analysed. In addition, these materials may be modified, developed or updated without prior notice.

EXCEL shall have the right to investigate and report any of the aforementioned conduct in accordance with the law, as well as to collaborate with the authorities in the investigation of such actions.

EXCEL may temporarily suspend the accessibility to the Website due to maintenance, repair, updating or improvement operations without prior notice. However, EXCEL will inform the User in a timely manner of the expected date for the suspension of the Services, circumstances permitting. EXCEL is not responsible for the use that Users may make of the Content on the Website.

3.- Intellectual and Industrial Property

All intellectual property rights surrounding the Content of the Website and its graphic design are the exclusive property of EXCEL, or of a third party which has authorised their use; it is therefore EXCEL which is responsible for exclusively exercising the exploitation rights or said content. For this reason and by virtue of the provisions of the applicable legislation on Intellectual and Industrial Property Rights.

EXCEL does not grant any license or authorisation of use of any kind on its intellectual and industrial property rights or on any other property or right related to its Website, Services or Content.

The reproduction and temporary storage of the Website’s content is permitted for as long as is strictly necessary for the use and visualisation of the Website using a personal device.

The legitimacy of the intellectual or industrial property rights corresponding to the Content provided by the users is their sole responsibility, and the User will hold EXCEL harmless from any claims from third parties resulting from the illicit use of Content on the Website.

4.- Liability and Guarantees

EXCEL declares that it has adopted the necessary measures that, within its possibilities and the state of technology, allow its Website to function properly and to keep viruses and harmful components at bay. However, EXCEL cannot be held responsible for:

(i) The continuity and availability of the Content and Services.
(ii) The absence of errors in said Content or the non-correction of any issues that may arise.
(iii) The presence of viruses and/or other harmful components.
(iv) Damages caused by any person who violates the EXCEL’ security systems.

The contributions found on these pages have been made for information purposes only. EXCEL does not guarantee the completeness, accuracy and relevance of its content.

EXCEL does not assume any responsibility for the links to other web pages on the Website which may direct the User to other websites over which EXCEL has no control. Therefore, the inclusion of links to other websites does not imply the approval of their content by EXCEL or the existence of any type of association between EXCEL S and its headline. Therefore, the User accesses the Content and the terms of use that govern them at their own responsibility.

5.- Duration and modification

This Legal Notice will be valid indefinitely, and EXCEL may make changes to its terms, which will enter into force from the moment they are published.

EXCEL may delete, add or change both the Content and the Services it provides, as well as the way in which they are located or presented. The terms that are published at the time the User accesses the EXCEL Website are understood to be the ones which are valid.

Accessing and/or using the Website will be understood as the User accepting this Legal Notice and its terms and, where appropriate, the changes made to them.